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Buying Guide
 
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Buying Guide
 
 

We take extra efforts with great honesty to show the actual nature of the stones that are available for sale. But there can be slight differences of the color of the stones when it is taken care of the actual nature because of the effect of due lighting, your monitor setting and other environmental factors. Also to guess the size we try to show one picture at least with the Caliper gauge. The pictures which have been taken with P.C Microscope (10X – 200X) try to show clearly inclusion, feathers …etc of the gemstone. But the description that comes under clarity in the grading table explains the matters that are not seen to the naked eye. Inclusion and feathers are shown in zoom with P.C Microscope.

If necessary we are ready to get you Gemological Certificates. For a nominal fee which will be calculated as per the value of the gemstone. For this service you are requested to Contact us prior to the purchase.

Try to understand the real nature of the gem stone by using ever method that we have used to show the real type of the stone. If necessary, please contact us over the phone. We are ready to answer round the clock.

Further you shall not have any doubt in purchasing gems from us since we are ready to take back the game stones with in 48 hours from the receiving. You only have to return the stone with original state without making any change or damage. Sooner we receive it the full value will be paid (Postage charges will be take if applicable only). You have to pay only the expenditure for re sending. (We recommend online tracking post) Also you can purchase from our shop during weekdays (Monday to Friday between 10.00 am to 5.00 pm), during weekends only on appointments.

The gemstones you purchased can be designed according to your requirements in our own lapidary. For that you have to click Contact us and inform prier to purchase, we wish to full fill your request.


Shipping Policy

We always use "online tracking postage service". With in UK delivery is £5.00. Out side UK, delivery charge is £40.00. Your purchased items can be collected of our shop at any time.


Payments

PayPal is our prepaid method of payment. You can pay by cheque or Bank transfer. Items will be mailed once the funds are debited our Account. Maximum period of gemstone holding on an order is 7 days only.


Return Policy

We always advise you to use a method with "online tracking facility" when you return a purchased gemstone. We are ready to accept returns for whatever the reason with in 48 hours. You first have to inform us through Contact us. Later post it to below mentioned address.

Crystal Myths International (Pvt) Ltd
2nd Floor, 34-35, Hatton Garden,
LONDON, EC1N 8DX, U.K.

We will be responsible for the items once they are delivered to our address.

 
 
 
 
 
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