Yes, you can return the stone as per our return policy within 14 days of receiving your stone and get a full refund back without any questions asked. Please read our full return policy for more information here.

The cost of our gemstone cutting is highly dependant on the job, therefore we aren't able to give a straight fixed price. Our cutting services starts at as low as £20 and can go upto a couple of thousand pounds depending on the complication of the job and the value of the stone. Please send us a message with more details of your stone and the work you need done so we can quote you more accurately on the job.

This means that the stone is currently on business with a Jeweller or a Trade client. Please contact us with the details of the stone and we will check with the client if the stone is still available and get an updated status on the stone for you. 

Certainly! We stock a alot of stones that have not yet been uploaded onto our site. Please contact us with any inquiry and we will most likely have it in stock or we work with a large network of traders and could supply you the stone you are looking for at a very competitive price.

Yes we do! We can ship anywhere in the world and we provide fully insured tracking shipping where possible. Please check out our full shipping policy for more details here